Member Service Representative
Vernon Electric Cooperative, headquartered in Westby, Wisconsin is seeking a full-time, Member Service Representative (MSR). This position serves as the primary service contact for our members. Duties include: member inquires in person, over the phone, and via email; updating member account information, setting up new accounts, payment arrangements, processing payments, disconnect/reconnect requests, and coordinating collection of delinquent accounts.
High School diploma or equivalent required. Minimum of a one or two-year degree in accounting, business, or administrative, related field is required. Two years of related job experience with credit and collections is preferred.
Vernon Electric Cooperative is an equal opportunity provider and employer offering a competitive wage and an excellent benefit package. To apply, please e-mail a cover letter, resume, and a minimum of three professional references to employment@vernonelectric.org. Applications will be accepted until position is filled.
What you will need to know:
To apply for a job at Vernon Electric Cooperative, other than CEO/General Manager, you must submit a cover letter, resume and three personal references electronically to: employment@vernonelectric.org. Please give detailed information about previous job duties and responsibilities. Vernon Electric Cooperative is an Equal Opportunity Employer.
Once a position is filled, all applications for that position will be deleted. Your application will not be kept on file.
If the position for which you are applying requires a degree, a license, or is technical in nature, a copy of college transcripts, licenses, or related training certificates may be required.
Resumes that are submitted for vacant positions will be reviewed and screened to ensure that applicants meet the basic requirements for the position. Information on qualified applicants will be referred to the hiring supervisor for consideration on interviews. Applicants selected for an interview will be contacted by phone.
Past employment and education history will be verified and applicants are responsible for providing sufficient information to accomplish this. Falsification of information on resumes will result in immediate termination of the application process.
New hires must show evidence of citizenship, legal residence, or authorization to work in the United States in order to be eligible for employment.
A pre-employment physical is required prior to hire date.
Link to job opportunities in the rural electric industry around the country: Careers @ Co-ops