If you are experiencing an outage, we likely already know because your meter should have automatically reported it. If you want to be sure, you may call 1-800-447-5051. Through our SmartHub app you can sign up for automatic notifications via text, email, or phone. Notifications include outages, planned outages, and outage restoral. The SmartHub app (by NISC) is available for free in the Android and Apple stores.